I always have a positive experience from the time I walk in, til I leave. Management is always present with a smile and willing to help in any way possible. The stylists cross promote services and my hair is always done perfectly (by the best stylist ever...Jaime Breaux). I've had a facial by Kandice, a massage by Angie, and a pedicure by Korri and nearly fell asleep in my seat by each service provider. Rachael, Jonathan, and Hayley are always attentive, call me by name, and ask if there is anything else I need. It's a great salon with great staff and atmosphere.